Scope of Application: Article 1

1. Contracts for Accommodation and related agreements entered into between the Hotel and the Guest shall be subject to these Terms and Conditions. Any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.

2. In the case in which the Hotel has entered into a special contract with the guest, insofar as the special contract does not violate laws and regulations and generally accepted practices, not withstanding the preceding Paragraph the special contract shall take precedence over the provisions of these Terms and Conditions.

Application for Accommodation Contracts: Article 2

1. A Guest intending to make an application for an accommodation contract with the Hotel shall notify the Hotel of the following particulars:

1. Name of the Guest(s);
2. Date of accommodation and estimated time of arrival;
3. Accommodation Charges, based in principle on the Basic Accommodation Charges listed in Attached Table No. 1, and;
4. Other particulars as deemed necessary by the Hotel.

2. When, during his or her stay, the Guest requests extension of the accommodation beyond the date in subparagraph (2) of the preceding paragraph, this shall be regarded as an application for a new Accommodation Contract at the time the request is made.

Conclusion of Accommodation Contracts, etc.: Article 3

1. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Hotel has not accepted the application.

2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.

3. The deposit shall be first used for the Total Accommodation Charges to be paid by the Guest, then secondly for the cancellation charges under Article 6, and thirdly for the reparations under Article 18 as applicable. The remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 12.

4. When the Guest has failed to pay the deposit by the date stipulated in paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of payment of the deposit is specified.

Special Contracts Requiring No Accommodation Deposit: Article 4

1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring the accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.

2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.

Refusal of Accommodation Contract: Article 5

1. The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:

1. When the application for accommodation does not conform with the provisions of these Terms and Conditions;
2. When the Hotel is fully booked and no room is available;
3. When the Guest seeking accommodation is deemed liable to conduct himself in manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
4. When the Guest seeking accommodation can be clearly detected to be suffering from an infectious disease;
5. When the Hotel is requested to assume an unreasonable burden in regard to the Guest’s accommodation;
6. When the Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes;
7. When the provisions of the Prefecture Capital Hotel Ordinance are applicable.

Right to Cancel Accommodation Contracts by the Guest: Article 6

1. The Guest is entitled to cancel the Accommodation Contract by so notifying the Hotel.

2. In the case when the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable, except in the case when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the payment, the Guest shall pay cancellation charges as listed in the Attached Table No. 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges in case of cancellation by the Guest.

3. In the case that the Guest does not appear by 10:00 p.m. of the accommodation date (2 hours after the expected time of arrival if the Hotel has been notified of it) without advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

Right to Cancel Accommodation Contracts by the Hotel: Article 7

1. The Hotel may cancel the Accommodation Contract under any of the following cases:

1. When the Guest is deemed liable to conduct and/or have conducted himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
2. When the Guest can be clearly detected to be suffering from an infectious disease;
3. When the Hotel is requested to assume an unreasonable burden in regard to the Guest’s accommodation;
4. When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure
5. When the provisions of the Prefecture Capital Hotel Ordinance are applicable;
6. When the Guest undertakes prohibited actions such as smoking in bed, causing mischief to fire-fighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel.

2. In the case that the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any future services during the contractual period not received.

Registration: Article 8

The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation:

1. Guest(s) name, age, sex, address and occupation;
2. Apart from Japanese citizens, nationality and passport number;
3. Other particulars as deemed necessary by the Hotel

2. In the case that the Guest intends to pay his Accommodation Charges prescribed in Article 12 by means other than Japanese currency, such as traveler s check, coupons or credit cards, these credentials shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.

Occupancy Hours of Guest Rooms: Article 9

1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. to 10:00 a.m. the next morning. However, in the case that the Guest is being accommodated for several continuous days, the Guest may occupy the room throughout the day, except for the days of arrival and departure.

2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same paragraph. In this case, extra charges shall be paid as follows:

1. Until 14:00 p.m.: ￥1,000 for every one hour
2. After 14:00 p.m.: room charge in full

※The extension after 14 o’clock might be refused according to the reservation status.

Observance of the Rules Used by the Hotel: Article 10

The Guest shall observe the Use Regulations established by the Hotel, and which are posted within the premises.

Business Hours: Article 11

1. The business hours of the main facilities, etc, of the Hotel are as follows and those of other facilities, etc, shall be notified in detail by brochures as provided, notices displayed in each place, service directories in guest rooms and others.

2. The business hours specified in preceding Paragraph subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.

Payment of Accommodation Charges: Article 12

1. The breakdown of the Accommodation charges, etc, that the Guest shall pay is as listed in the Attached Table No.1.

2. Accommodation Charges, etc, as stated in the precedingParagraph shall be paid with Japanese currency, or by any means other than Japanese currency such as traveler s checks, coupons or credit cards recognized by the Hotel, at the front desk at the time of arrival of the Guest or upon request by the Hotel.

3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for her or him by the Hotel and which are at his disposal.

Liabilities of the Hotel: Article 13

1. The Hotel shall compensate the Guest for damage, if the Hotel has caused such damage to the Guest in the fulfillment or the non-fulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases when such damage has been caused due to reasons for which the Hotel is not liable.

2. Even though the Hotel has received the PASS MARK (Certificate of excellence of Fire Prevention Standard issued by the fire station) when it opened, other precautionary measures have been undertaken. In the event of a fire, every effort will be made on of behalf of Guests.

Handling When Unable to Provide Contracted Rooms: Article 14

1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.

2. When arrangement for other accommodations cannot be made not withstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges, and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodations due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.

Handling of Deposited Articles Article: 15

1. The Hotel shall compensate the Guest for damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front desk by the Guest, except in the case when this has occurred due to causes of force majeure. However, for cash and valuables, when the Hotel has requested the Guest to report its kind and value but the Guest has failed to do so, the Hotel shall compensate the Guest within the limit of ¥100,000.

2. The Hotel shall compensate the Guest for damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at front desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of ¥30,000.

Custody of Baggage and/or Belongings of Guest: Article 16

1. When the baggage of the Guest is brought into the Hotel before his or her arrival, the Hotel shall be liable to hold it only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his or her check-in.

2. When the baggage or belongings of the Guest are found to be left after check-out, and the ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for further instructions. When no contact is given to the Hotel by the owner, the Hotel shall keep the article for 7 days including the day it is found; after this period, dispose of it.

3. The Hotel s liability in regard to the custody of the Guest`s baggage and belongings in the case of the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.

Liability in Regard to Parking: Article 17

The Hotel will not be liable for the custody of the Guest’s vehicle of the Guest when the Guest utilizes the parking lot within the premisesof the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel of not. However, the Hotel shall compensate Guest for the damage caused through intention or negligence on the part of the Hotel in regard to the management of the parking lot.

Liability of the Guest Article: 18

The Guest shall compensate the Hotel for the damage caused by intention or negligence on the part of the Guest.

Attached Table No. 1: Contents of Accommodation Charges, etc. (Ref: Paragraph 1, Article 2; Paragraph 1, Article 12)

Total amount be paid by the Guest

Accommodation charges	1. Basic accommodation charge
Extra Charges	2. Meals, drinks, other expenses
Tax	3. National tax (consumption tax)

Attached Table No. 2: Cancellation Charge for Hotels (Ref: Paragraph 2, Article 6)

Date when cancellation of contract is notified/Contracted number of guests		No show	Accommodation day	1 day Prior to Accommodation day	2 to 7days Prior to accommodation day
Individual	1 to 14	100%	50%
Group	15 to 99	100%	80%
	100 and over	100%	80%

Remarks on Table No. 2

1. Percentages signify the percentage of the Basic Accommodation Charge to be paid as cancellation charge.
2. When the number of days contracted is reduced, the cancellation charge for the first day shall be paid by the Guest, regardless of the number of days reduced.
3. When part of group booking (for 15 persons or more) is cancelled, cancellation shall not be charged for the number of persons equivalent to 10% of the number of persons booked as of 10 days prior to the occupancy (when accepted less than 10 days prior to the occupancy, as of the date) with fractions counted as a whole number.
4. When the Guest cancels or not show up on the accommodation day the cancellation charge shall be, 50％ until 15：00, 100％ after 15：00 of basic accommodation charge.

Additional Articles
Refusal of Accommodation/Banquet Contracts: Article 19

The Hotel may not accept the conclusion of an Accommodation/Banquet Contract under any of the following cases:

1. When the Guest seeking accommodation/banquet is a member of an organized crime group designated under “the Law on the Prevention of Irregularities by Gangsters” or any person related to such a gang or any other anti-social forces;
2. When the Guest seeking accommodation/banquet is a corporate entity or other group, the business activities of which are controlled by an organized crime group or such a gang;
3. When the Guest seeking accommodation/banquet is a corporate entity, any director of which is regarded to be a member of a gang;
4. When the Guest seeking accommodation/banquet has conducted himself / herself in a manner which would cause significant inconveniences to other accommodating guests;
5. When the Guest seeking accommodation/banquet has demanded, to accommodation/banquet facilities or accommodation/banquet facilities staff (employees), overbearing unjust acts such as violence, threat or blackmail,or has requested the Hotel to assume an unreasonable burden, or proven to have conducted himself / herself in a similar manner in the past;

Right to Cancel Accommodation/Banquet Contract by the Hotel: Article 20

1. The Hotel may cancel the Accommodation/Banquet Contract under any of the following cases:

1. When the Guest has proven to be a member of an organized crime group designated under “the Law on the prevention of Irregularities by Gangsters” or any person related to such a gang or any other anti-social forces;
2. When the Guest has proven to be a member of corporate entity or other group the business activities of which are controlled by an organized crime group or such a gang;
3. When the Guest has proven to be a member of corporate entity, any director of which is regarded to be a member of a gang;
4. When the Guest has made any conduct which would cause significant inconveniences to other accommodating guest;
5. When the Guest has demanded, to accommodation/banquet facilities or accommodation/banquet facilities staff (employees), overbearing unjust acts such as violence, threat or blackmail, or has requested the Hotel to assume an unreasonable burden, or has proven to have made a similar conducted in the past;

2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding paragraph, the Hotel shall not be entitled to change the Guest for any of the services in the future during the contractual period which he has not received.